Privacy Policy

Steele Cleaning Ltd is committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect the information you provide while using our website. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website:

1.1 Personal Information

Name
Email address
Phone number
Any other details you provide when contacting us or submitting a form.

1.2 Non-Personal Information

IP address
Browser type and version
Pages viewed and time spent on the site
Referring websites
Cookies and analytics data (see Section 5).

2. How We Use Your Information

We use the information collected for the following purposes:

To respond to your enquiries or requests.
To provide quotes or information about our services.
To improve the functionality and performance of our website.
To analyse website usage using Google Analytics and Wix Analytics.
To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers: To facilitate website hosting, analytics, or other essential services.
Legal Requirements: If required by law, regulation, or legal proceedings.

4. Data Storage and Security

We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include secure servers and encrypted communications.

Retention Periods

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyse website traffic.

5.1 What Are Cookies?

Cookies are small files stored on your device that allow us to recognise and improve your browsing experience.

5.2 Types of Cookies We Use

Essential Cookies: Required for website functionality.
Analytics Cookies: Used to analyse user behaviour through Google Analytics and Wix Analytics.

5.3 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may impact the functionality of our website.

6. Third-Party Services

Our website integrates third-party services such as Google Analytics and Wix Analytics. These services collect and process data in accordance with their own privacy policies.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request access to the information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Erasure: Request the deletion of your personal data, subject to legal obligations.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request a copy of your data in a commonly used format.

To exercise your rights, contact us at admin@steelcleaning.com.

8. External Links

Our website may contain links to third-party websites. Steele Cleaning Ltd is not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated "Effective Date."

10. Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your data, please contact us:
Email: admin@steelcleaning.com
Phone: 0300 131 8766

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.